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Ticket Terms and Conditions

 

  1. Tickets are valid for the date and time specified. It is your responsibility to check your tickets as mistakes cannot always be rectified.
  2. Tickets for our New Year's Eve with The Bitten Beach event cannot be exchanged or refunded. 
  3. For Skate at Somerset House, tickets are non-refundable. Tickets can be exchanged up to 48 hours in advance of your booked time slot for a £3 fee per ticket, subject to availability. Please note if your new tickets are during peak period prices you will be required to pay the difference as well as the exchange fee of £3.00 per ticket. For ticket exchanges please call 0343 208 1497, 48 hours before your session begins.
  4. For other all other events tickets cannot be exchanged or refunded. There is no re-admission to an exhibition or an event.
  5. Tickets must not be resold for profit or commercial gain. Failure to comply will make this ticket void.
  6. Somerset House reserves the right to refuse admission or attendance to any visitor.
  7. Admission for latecomers cannot be guaranteed, although offered wherever possible.
  8. Somerset House reserves the right to make any alterations to an advertised event. Where an event is cancelled ticket holders will be offered either tickets for a rescheduled date (subject to availability) up to the face value of the original tickets, or if the ticket holder is unable to attend the rescheduled event, a refund of the ticket face value.
  9. By attending this event or exhibition, ticket holders consent to being photographed or filmed by Somerset House. This may then be used for the purposes of marketing and publicity
  10. Please note that in selling tickets to:
    Collect
    London Original Print Fair
    Now Play This
    London Design Biennale
    Photo London
    Sony World Photography Awards Exhibition
    1-54 Contemporary African Art Fair
    Somerset House Enterprises Limited is acting as the disclosed agent for the promoters of these events as listed above.
  11.  All visitors must abide by our Safer Space policy and respect other visitors.